Customer support software

6 apps. Help desks, live chat and shared inboxes

AllFree planPaid

Freshworks

Support and sales apps, including Freshdesk

Free plan · Web, iOS, Android

Intercom

Customer chat with an AI agent

Paid · Web, iOS, Android

Help Scout

A friendly shared inbox

Paid · Web, iOS, Android

Zendesk

Customer support tickets and help centres

Paid · Web, iOS, Android

Crisp

Live chat and a shared inbox

Free plan · Web, iOS, Android +2

tawk.to

Free live chat for websites

Free plan · Web, iOS, Android +2

About Customer support software

Customer support software brings email, chat and calls into one shared inbox, often with a help centre and AI answers.

What are the most popular Customer support products?

Popular choices right now include Freshworks, Intercom, Help Scout, Zendesk and Crisp. The list above is ordered by what people view and like, and it changes over time.

Is there any free Customer support software?

Yes. Freshworks, Crisp and tawk.to have free plans or are free to use. Check each website for current limits.

How do I choose Customer support software?

List your channels. Then compare the shared inbox, help centre, AI answers and reporting.