Crisp

Live chat and a shared inbox

Free plan, with paid plansCustomer support

About Crisp

Crisp is a customer support tool. Chat, email and social messages together, at a price small teams can manage.

Crisp is best for small businesses that want an affordable shared inbox. Crisp has a free plan, and paid plans add more. It works on the web, iOS, Android, Windows and Mac.

Features

  • Live chat

    Talk to site visitors.

  • Shared inbox

    Handle many channels.

  • Chatbot

    Automate common replies.

Questions about Crisp

What is Crisp?

Crisp is a customer support tool. Chat, email and social messages together, at a price small teams can manage.

Who is Crisp best for?

Crisp is best for small businesses that want an affordable shared inbox.

What are the main features of Crisp?

Its main features include Live chat, Shared inbox and Chatbot.

Is Crisp free?

Crisp has a free plan, and paid plans add more. Check its website for current limits and prices.

What platforms does Crisp work on?

Crisp works on the web, iOS, Android, Windows and Mac.

What are the best alternatives to Crisp?

Popular alternatives include Zendesk, Intercom and Freshworks. Compare them on the features you need most.

How do I choose a customer support tool?

List the channels you need, such as email, chat and phone. Then compare the shared inbox, help centre, AI answers and reporting.

Alternatives to Crisp

Zendesk

Customer support tickets and help centres

Paid · Web, iOS, Android

Intercom

Customer chat with an AI agent

Paid · Web, iOS, Android

Freshworks

Support and sales apps, including Freshdesk

Free plan · Web, iOS, Android

Help Scout

A friendly shared inbox

Paid · Web, iOS, Android

tawk.to

Free live chat for websites

Free plan · Web, iOS, Android +2

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