Intercom

Customer chat with an AI agent

PaidCustomer support

About Intercom

Intercom is a customer support tool. Add a chat window to your product, and let its AI answer common questions first.

Intercom is best for software companies that want support inside their product. Intercom is a paid product. It works on the web, iOS and Android.

What is Intercom?

Intercom is a customer support tool. Add a chat window to your product, and let its AI answer common questions first.

Who is Intercom best for?

Intercom is best for software companies that want support inside their product.

What are the main features of Intercom?

Its main features include Messenger, Fin AI agent and Help articles.

Is Intercom free?

No. Intercom is a paid product. Many paid products offer a trial, so check its website for current plans and prices.

What platforms does Intercom work on?

Intercom works on the web, iOS and Android.

What are the best alternatives to Intercom?

Popular alternatives include Zendesk, Freshworks and Crisp. Compare them on the features you need most.

How do I choose a customer support tool?

List the channels you need, such as email, chat and phone. Then compare the shared inbox, help centre, AI answers and reporting.