Freshworks
Support and sales apps, including Freshdesk
About Freshworks
Freshworks is a customer support tool. Help desk, CRM and IT service tools aimed at growing businesses.
Freshworks is best for growing businesses that want simple support and sales tools. Freshworks has a free plan, and paid plans add more. It works on the web, iOS and Android.
Features
Freshdesk
A help desk for support teams.
Freshsales
A CRM for sales teams.
Freshservice
IT service management.
Questions about Freshworks
What is Freshworks?
Freshworks is a customer support tool. Help desk, CRM and IT service tools aimed at growing businesses.
Who is Freshworks best for?
Freshworks is best for growing businesses that want simple support and sales tools.
What are the main features of Freshworks?
Its main features include Freshdesk, Freshsales and Freshservice.
Is Freshworks free?
Freshworks has a free plan, and paid plans add more. Check its website for current limits and prices.
What platforms does Freshworks work on?
Freshworks works on the web, iOS and Android.
What are the best alternatives to Freshworks?
Popular alternatives include Zendesk, Intercom and Crisp. Compare them on the features you need most.
How do I choose a customer support tool?
List the channels you need, such as email, chat and phone. Then compare the shared inbox, help centre, AI answers and reporting.
Alternatives to Freshworks
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